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CASE STUDY

How Maritime Robotics grew from 5.4M EUR to 9.2M EUR in one year

Due to significant internal and market growth, Maritime Robotics needed a better marketing, sales, and customer service structure. They faced increasing inquiries and needed to improve communication among their expanding staff. 

Before working with Nettly

  1. Rapid growth highlighted the need for a more structured approach in marketing, sales, and customer service.
  2. Increasing inquiries overwhelmed sales and service teams, requiring better follow-up processes.
  3. Communication gaps among expanding staff hindered collaboration and efficiency.
  4. Lack of a streamlined system reduced operational efficiency and employee productivity.

Steps we took together

  • Achieved seamless adoption of HubSpot as the CRM for Marketing, Sales, and Service, enhancing customer relationship management efficiency
  • Empowered the entire company with an integrated suite of tools aimed at captivating and retaining customers, resulting in heightened customer satisfaction and increased loyalty.
  • Implemented a refined internal structure to facilitate streamlined communication and meticulous oversight of critical information, fostering faster decision-making and operational agility.
  • Delivered thorough training and onboarding sessions across all departments, ensuring proficient utilization of the HubSpot platform, thereby maximizing productivity and accelerating business growth.

What they achieved

  • Revenue grew from 5.4 million Euro in 2021 to 9.2 million Euro in 2022 and they are growing 40% year over year.
  • Streamlined operations by implementing HubSpot for Marketing, Sales, and Service, resulting in optimized processes and increased efficiency.
  • Conducted comprehensive training and onboarding, ensuring employees effectively utilized the new system.

Nettly has been a great supporter in helping us implement a much-needed CRM system in our organization. We are incredibly pleased with the results generated from this collaboration.

Vera Nilsen
Maritime Robotics