CASE STUDY
How Maritime Robotics grew from 5.4M EUR to 9.2M EUR in one year
Due to significant internal and market growth, Maritime Robotics needed a better marketing, sales, and customer service structure. They faced increasing inquiries and needed to improve communication among their expanding staff.
Before working with Nettly
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Rapid growth highlighted the need for a more structured approach in marketing, sales, and customer service.
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Increasing inquiries overwhelmed sales and service teams, requiring better follow-up processes.
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Communication gaps among expanding staff hindered collaboration and efficiency.
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Lack of a streamlined system reduced operational efficiency and employee productivity.
Steps we took together
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Achieved seamless adoption of HubSpot as the CRM for Marketing, Sales, and Service, enhancing customer relationship management efficiency
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Empowered the entire company with an integrated suite of tools aimed at captivating and retaining customers, resulting in heightened customer satisfaction and increased loyalty.
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Implemented a refined internal structure to facilitate streamlined communication and meticulous oversight of critical information, fostering faster decision-making and operational agility.
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Delivered thorough training and onboarding sessions across all departments, ensuring proficient utilization of the HubSpot platform, thereby maximizing productivity and accelerating business growth.
What they achieved
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Revenue grew from 5.4 million Euro in 2021 to 9.2 million Euro in 2022 and they are growing 40% year over year.
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Streamlined operations by implementing HubSpot for Marketing, Sales, and Service, resulting in optimized processes and increased efficiency.
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Conducted comprehensive training and onboarding, ensuring employees effectively utilized the new system.
Nettly has been a great supporter in helping us implement a much-needed CRM system in our organization. We are incredibly pleased with the results generated from this collaboration.
Vera Nilsen
Maritime Robotics