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What is the HubSpot Operations Hub? (2025)

Written by Thorstein Nordby | Nov 13, 2024 10:33:18 AM

Messy data, endless manual tasks, and tools that don’t talk to each other—sound familiar?

These common hurdles drain productivity. But what if your team could centralize data, automate tasks, and refocus on growth?

That’s what HubSpot Operations Hub was designed to achieve.

With HubSpot Operations Hub, you can unify your data, sync your workflows, and keep every team—from marketing to sales to service—aligned and working from one clean, reliable source.

The result? A streamlined, scalable system that powers predictable growth.

In this guide, you’ll see how HubSpot Operations Hub can break down silos and transform how your team operates, setting up a smoother path to growth.

  1. What is HubSpot Operations Hub?
  2. Key Features in Operations Hub
  3. What Does Operations Hub Cost?
  4. How Does Operations Hub Work with Other Hubs?
  5. Do You Need HubSpot Operations Hub?
  6. Examples of How Can You Use HubSpot Operations

What is HubSpot Operations Hub?

Imagine all your teams—marketing, sales, service, content, and commerce—working from the same clean, organized data.

That’s precisely what the HubSpot Operations Hub is designed to do. It’s the glue that connects all of HubSpot’s other Hubs, ensuring every department operates from a single source of truth.

With HubSpot Operations Hub, you can effortlessly manage your data, automate repetitive tasks, and sync information across platforms. 

There will be no more scattered spreadsheets or conflicting data points.

This means better collaboration, fewer manual processes, and a much more efficient way to keep your business running smoothly.

It’s all about helping you keep things together as your business grows.

Key Features in Operations Hub

Let’s dive into what makes HubSpot Operations Hub beneficial for your business.

Whether you’re syncing data, automating workflows, or ensuring your CRM stays clean, these key features will help you work smarter, not harder.

1. Data Sync

Have you ever tried juggling multiple apps and keeping data in sync?

HubSpot Operations Hub solves this by syncing data between HubSpot and over 100 third-party apps, such as Mailchimp or Google Contacts.

One example is syncing your CRM data between HubSpot and Google Contacts so everyone on your team has the most up-to-date information.

The benefit is no more silos. You save time and make sure your entire company is working with accurate, consistent data.

2. Programmable Automation

Need more than basic automation? HubSpot Operations Hub lets you customize workflows using JavaScript or Python.

You can automate lead distribution, enrich data with external APIs, or create workflows tailored to your specific process.

It’s automation on steroids, helping your business scale with custom workflows that perfectly match your needs.

3. Data Quality Automation

HubSpot Operations Hub automatically cleans your CRM, ensuring consistent names, phone numbers, and other data formatting.

Imagine you’re dealing with phone numbers from different countries. This feature ensures they’re all standardized, making your data more reliable.

Clean data means better decision-making and smoother customer interactions.

4. Datasets 

Datasets is an Enterprise feature that lets you create reusable tables of curated data, making reporting more straightforward for your teams.

It reduces the burden on your operations team. Instead of waiting for custom reports, anyone can quickly pull the needed data.

5. Snowflake Data Share

If your company relies on a data warehouse like Snowflake, this feature securely transfers data between HubSpot and Snowflake.

You can combine HubSpot data with other business metrics for deeper insights and advanced analysis.

What Does Operations Hub Cost?

Curious about the pricing? HubSpot Operations Hub offers different pricing tiers depending on your needs. Let’s break them down to see what fits your business best.

Free Tier

The free tier is a great starting point if you're just getting started. It comes with two-way data sync, historical data sync, and some basic third-party integrations.

Who it’s for Ideal if you’re exploring how HubSpot Operations Hub can help you centralize data without spending a dime.

Starter Tier ($50/month)

With the Starter plan, you unlock custom field mapping, enhanced email tracking, and payment integration.

Who it’s for Perfect for small businesses that need efficient data management without blowing their budget.

Professional Tier ($800/month)

Ready to take it up a notch? The Professional plan adds programmable workflows, advanced data quality tools, and more powerful syncing options.

Who it’s for If you’re a mid-sized business that wants to tailor automation to your needs and ensure clean, consistent data, this plan is for you.

Enterprise Tier ($2000/month)

The Enterprise plan is for the most prominent businesses with complex needs and offers advanced features like Snowflake integration, datasets, and custom object management.

If your business needs advanced customization and robust data integration, this plan will help you scale without limits.

How Does Operations Hub Work with Other Hubs?

HubSpot Operations Hub isn’t just a data management tool—it’s the bridge that connects your entire HubSpot platform.

Here's how it ties all the other Hubs together to help your teams work in sync.

Centralizing Customer Data Across Teams

Imagine every department working with the same, unified data.

With HubSpot Operations Hub, customer information flows seamlessly from marketing to sales, ensuring personalized and informed follow-ups.

When a marketing lead becomes a sales opportunity, your sales team instantly has all the necessary customer details to craft a relevant pitch—there is no need for a back-and-forth between teams.

Cross-Functional Automation

HubSpot Operations Hub helps you automate workflows that connect departments.

Let’s say a support ticket flags an upsell opportunity. 

With HubSpot Operations Hub, you can automatically create a follow-up task for the sales team, ensuring they take action immediately—no leads left hanging.

Improving Data Quality for Marketing and Sales

People prefer dealing with good data. HubSpot Operations Hub ensures that data—like customer names and phone numbers—stays clean and consistent across all systems.

This helps your marketing team segment audiences more effectively and lets your sales reps confidently reach out without worrying about errors in customer info.

Unifying Commerce, Content, and Customer Service

The HubSpot Operations Hub even syncs payment data from the Commerce Hub, keeping your content aligned across systems and giving your service team visibility.

Whether it’s the marketing, sales, or service team, every department has the full context of the customer journey, leading to a seamless and unified experience for your customers.

Do You Need HubSpot Operations Hub?

Is HubSpot Operations Hub what your business needs? Here are some tell-tale signs that it could be a game-changer.

Signs It’s Time for HubSpot Operations Hub

  • Disjointed Tools: Are you constantly jumping between disconnected tools? HubSpot Operations Hub can unify them into one seamless platform.
  • Data Silos: If you’re struggling with messy, fragmented data, HubSpot Operations Hub helps you centralize and clean it up.
  • Manual Data Cleanup: Are you tired of spending hours manually cleaning up data or building custom reports? Automated workflows in HubSpot Operations Hub can handle that for you.
  • Dedicated Ops/DevOps Team: If your team manages complex workflows, programmable automation in HubSpot Operations Hub simplifies tasks and increases efficiency.

Checklist: Is HubSpot Operations Hub Right for You?

  • Do you rely on multiple tools that don’t integrate well with each other?
  • Are you frequently dealing with data inconsistencies that require manual fixes?
  • Does your team spend too much time manually syncing data between platforms?
  • Do you need more advanced reporting capabilities to drive better decision-making?

If you answered "yes" to several of these questions, HubSpot Operations Hub could be the key to smoother workflows and cleaner data.

Examples of How Can You Use HubSpot Operations Hub

Let’s bring it together with real-life examples of how HubSpot Operations Hub can make your life easier. These use cases show how to automate tasks, clean your data, and create more efficient workflows.

Validating Emails 

Are you tired of dealing with invalid emails? Automatically validate customer emails with Email Hippo to ensure your CRM is accurate and reduces bounce rates.

Creating Tasks with Relative Due Dates

Want to ensure sales opportunities stay in the cracks? Set up automated follow-up tasks based on pipeline events so your sales team can catch up.

Standardizing International Phone Numbers

Do your reps need consistent phone numbers? Automatically format international phone numbers, making it easier for your team to contact customers without errors.

Managing Deal Renewals

Manually tracking deal renewals is a headache. With HubSpot Operations Hub, you can automate the creation of renewal deals and assign follow-up tasks, helping you retain customers effortlessly.

Weighted Lead Rotation

Do some reps handle more leads than others? Distribute leads automatically based on your team’s workload or experience so everyone gets a fair share—and no lead goes unattended.

Saying Goodbye to Spreadsheets

Are you still relying on spreadsheets for complex calculations? With HubSpot Operations Hub, you can move those calculations into HubSpot, reducing manual work and keeping everything in one place.

Cleaning Dirty Data Automatically

Have you got a messy CRM? Automate data corrections to keep your records clean and avoid costly errors down the road.

Custom-Coded Actions in Workflows

Need something unique? Use JavaScript or Python to create custom workflows that fit your business processes, like making API calls for real-time updates.

Real-Time Sales Alerts

Do you want your sales team to follow up immediately after fundamental interactions? Set up real-time notifications for sales reps when customers take necessary actions, like signing up for a demo.

Enhancing Client Services with Automation

Do you need to streamline your onboarding or post-sale processes? Automate tasks for client services to improve relationships and keep customers happy.

Ready to Improve Your Operations?

HubSpot Operations Hub is more than just another tool—it’s your solution to unify your data, automate complex workflows, and keep your business running smoothly as you grow. 

Whether dealing with disjointed tools, messy data, or time-consuming manual processes, HubSpot Operations Hub helps you solve these problems and scale more efficiently.

Centralizing your data and processes ensures that every department works with up-to-date information, leading to better collaboration and more intelligent decision-making.

The best part? It integrates seamlessly with all of HubSpot’s other Hubs, making it the ultimate tool for businesses looking to grow without chaos.

So, what’s next? If you’re ready to streamline your operations and take your business to the next level, it’s time to explore how HubSpot Operations Hub can fit into your strategy.